Box Office Policies
Refunds & Exchanges:
All sales are final.
Can’t attend? Subscribers may call the box office at (203) 227-4177 for exchange options or consider donating your tickets to the Playhouse.
Box Office Hours:
During non-performance weeks, the box office is open:
Tuesday - Friday, 12noon to 6pm.
During performance weeks, the box office is open:
Tuesday - Friday, 12noon to 8:30pm
Saturdays 11am to 8:30pm
Sundays 11am to 3:30pm
To reach the box office, please call (203) 227-4177.
Occasionally outside events are presented at the Playhouse. These events have strict no refund or exchange policies. Additionally, Playhouse gift certificates cannot be used for tickets to these events. If you have a question as to which events fall under these policies, please call the box office at (203) 227-4177 and a Patron Services Associate will be happy to answer any questions you may have.