Work With Us
Johanna Day, Katie Broad, and Reg Rogers in Oblivion. Photo by Carol Rosegg.
Employees of the Playhouse are part of a dedicated, hard-working team that helps fulfill the mission of the Playhouse.
| Box Office Manager
Westport Country Playhouse seeks a Box Office Manager (BOM) to oversee the day-to-day function of the box office and be responsible for all patron contact from the point-of-sale through attendance. The Box Office Manager (BOM) will support the marketing department in all sales promotions, ticketing system and Tessitura-related efforts.
The BOM reports to the General Manager (GM), and works in close cooperation with the Director of Marketing (DOM), Director of Development (DOD), Director of Finance (DOF) and other key staff members to implement the institution’s programs in support of its mission and values. This position will supervise all Box Office Associates, full and part time.
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As the Playhouse is undergoing a period of growth and transition, it is understood that the BOM position will change to suit the needs of the organization. Duties will be assigned or removed as needed by the GM. This position requires flexibility in scheduling, as the BOM will be required at most performances at the Playhouse including nights, weekends and some holidays, in addition to regular business hours.
Candidates should send a resume and cover letter to firstname.lastname@example.org. No phone calls please.
| Box Office and Concessions Associate
Westport Country Playhouse seeks a part-time Box Office and Concessions Associate.
Box Office duties include: assisting in the day-to-day functions of our Box Office including answering phones, selling subscriptions and tickets to Playhouse productions and events through our ticketing software; assisting with ticket and promotional mailings, and other duties as assigned.
Concessions duties include selling food/beverages before shows and during intermission, keeping an accurate inventory and records of daily sales. Concessions staff must maintain high sanitation/hygiene practices and adhere to the concessions dress code. At the end of each shift, concessions staff will reconcile sales and inventory and report sales to the House Manager. Concessions staff will consistently exhibit a high degree of customer service skills and a positive attitude with staff and patrons at all times. Applicants must be 18 or older, as alcohol is sold in our concessions stands.
A commitment to the Playhouse’s high expectations for knowledgeable, respectful, and conscientious customer service is a must. The Associate must be able to listen, follow Playhouse policies and guidelines, and work as part of the Marketing team.
This position requires a strong background in customer service, exceptional interpersonal skills, strong verbal communication skills, self-motivation, and flexibility to work in a quick-paced and dynamic environment; experience with Tessitura ticketing software and a general knowledge of/interest in live theater is a plus.
Qualified candidates must be available to work nights and weekends (15-25 hours a week) and will possess a positive attitude, strong work ethic and a sense of humor.
Send résumé and cover letter to email@example.com. No phone calls, please.
Westport Country Playhouse is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Applicants from populations underrepresented in the theater field are strongly encouraged to apply. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, familial status, sexual orientation, national origin, ability, age, or veteran status.