Box Office Policies

Updated September 2020

COVID-19 UPDATE

Out of an abundance of caution for the community, our box office window is not open at this time. If you would like to speak with a box office representative, please call (203) 227-4177 and leave a message. We’ll get back to you as quickly as we can. Please understand that due to many of our staff being furloughed, it may take up to 72 hours to return your messages.

When We Return

Non-Performance Weeks
Tuesday through Friday, 12PM – 6PM

Performance Weeks
Tuesday, 12PM – 7PM
Wednesday through Friday, 12PM – 8PM
Saturday, 11AM – 8PM
Sunday, 11AM – 3PM

To reach the box office, please call (203) 227-4177

General ticketing policies

All sales are final. There are no refunds or cancellations. Tickets are non-transferable. Events, date, time, artists, and titles are subject to change.

Season ticket packages

Guarantee your tickets and seats from year to year and save up to 35%! Season packages are available for our theatrical productions and Script in Hand playreadings.

Want to make a commitment to attending the theater, but not to a date or the size of your party? Our Flex Passes are just for you. Each Flex Pass can be redeemed for one ticket to any main season production, on any night, for the best seat available. Use them in any combination, all for one show or across the entire season.

Fees

$5 Season ticket package fee for entire order.
$4 Ticket handling fee for each single ticket purchased by phone or on our website.
$3 Ticket handling fee for each $25 or less single ticket by phone or on our website

Ticket handling fees are waived when purchasing a season ticket package.

Exchange Policies

All ticket exchanges are subject to availability.

Season ticket holders may exchange tickets to any other performance of the same production by contacting the box office any time up to 4 hours before their ticketed performance. Exchange fees are waived for season ticket holders.

Single-show ticket holders may exchange to any other performance of the same production for a $5 per ticket exchange fee. If you cannot attend any other performance of the production, please consider donating your tickets to the Playhouse.

Group Sales

Groups of 10 save up to 30%! Please leave us a message at 203-571-1133 and someone will get back to you as soon as possible. Let us plan a special event for you.

Senior Discounts

15% off the regular ticket price in any seat tier location for Westport Country Playhouse main season productions, for ages 65+. Tickets must be purchased in person or by calling the box office and presenting a valid ID. Limit one ticket per ID.

$20 Student Tickets

Available for all Westport Country Playhouse productions. Student tickets may be ordered in advance by phone or at the box office by presenting a valid high school, college, university, or international student ID. Please note that student tickets are subject to availability and may not be offered for all performances and cannot be combined with any additional discounts. Limit one ticket per ID.

$15 Student Rush

Available for students with a valid high school, college, university, or international student ID. Rush begins at noon on performance days and closes at the beginning of the show. Student rush tickets may be purchased at the box office with valid ID and online with the code STUDENT during rush hours only. Please note that when picking up your tickets at the box office, you will be asked to show a valid student ID. Rush tickets are subject to availability and may not be offered for all performances and cannot be combined with any additional discounts. Limit one ticket per ID.

Military Discount

15% off the regular ticket price in any seat tier location for Westport Country Playhouse main season productions for active duty military and reserve, military retirees, veterans, National Guard, and Wounded Warriors. This discount also applies to their immediate families. Tickets must be purchased in person or by calling the Box Office at and by presenting proof of military service when claiming your tickets from the box office. This offer is subject to availability and cannot be combined with any other discounts. Limit 4 discounted tickets per household.

First Responders Discount

15% off the regular ticket price in any seat tier location for Westport Country Playhouse main season productions for first responders, including police officers, firefighters, emergency medical technicians, paramedics, and healthcare professionals. Tickets must be purchased in person or by calling the box office and by presenting a valid First Responder ID. This offer is subject to availability and cannot be combined with any other discounts. Limit 2 tickets per ID.

Playwrights Welcome

We are proud to take part in Playwrights Welcome, which offers available tickets to professional playwrights, free of charge. To receive a ticket through Playwrights Welcome at our theater, visit the box office or make a reservation by phone the day of your performance. Remember that writers must present their Dramatists Guild membership card when requesting and picking up a ticket. Limit one ticket per member.

School and University Faculty & Staff

Current educators may receive a 25% discount off regular priced tickets for Westport Country Playhouse regular season productions. Educator tickets may be ordered in advance by phone or at the box office by presenting a valid Faculty or Staff ID. Limit one ticket per ID.

 

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