Box Office and Concessions Associate
Westport Country Playhouse seeks a part-time Box Office and Concessions Associate.
Box Office duties include: assisting in the day-to-day functions of our Box Office including answering phones, selling subscriptions and tickets to Playhouse productions and events through our ticketing software; assisting with ticket and promotional mailings, and other duties as assigned.
Concessions duties include selling food/beverages before shows and during intermission, keeping an accurate inventory and records of daily sales. Concessions staff must maintain high sanitation/hygiene practices and adhere to the concessions dress code. At the end of each shift, concessions staff will reconcile sales and inventory and report sales to the House Manager. Concessions staff will consistently exhibit a high degree of customer service skills and a positive attitude with staff and patrons at all times. Applicants must be 18 or older, as alcohol is sold in our concessions stands.
A commitment to the Playhouse’s high expectations for knowledgeable, respectful, and conscientious customer service is a must. The Associate must be able to listen, follow Playhouse policies and guidelines, and work as part of the Marketing team.
This position requires a strong background in customer service, exceptional interpersonal skills, strong verbal communication skills, self-motivation, and flexibility to work in a quick-paced and dynamic environment; experience with Tessitura ticketing software and a general knowledge of/interest in live theater is a plus.
Qualified candidates must be available to work nights and weekends (15-25 hours a week) and will possess a positive attitude, strong work ethic and a sense of humor.
Send résumé and cover letter to email@example.com. No phone calls, please.
Westport Country Playhouse is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Applicants from populations underrepresented in the theater field are strongly encouraged to apply. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, familial status, sexual orientation, national origin, ability, age, or veteran status.